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It's always a good first step to make sure that you restart Steam as well as your computer.
Restarting the computer flushes all kinds of system states and caches, while resetting other programs and releasing locks on files and other resources.
You'll want to work with a tech support specialist to ensure that your AV software is not interfering with Steam.
They can be performed with a minimal amount of technical knowledge.
You'll want to work with a tech support specialist to ensure that these services & programs are not interfering with Steam.
You may even need to temporarily disable them for testing purposes.
Certain firewalls may prevent Steam from talking to its servers.
You'll want to work with a tech support specialist to ensure that the Firewall is not interfering.